AUTHENTICITY: We understand the importance of product authenticity and offer a number of devices that contain steps to authentication via QR code or serial number. This ensures that our customers receive the genuine product they expect and can enjoy their vaping experience with confidence.

DELIVERY: Confirmed orders are given to our shipping agent the same day they are processed. Depending on the time of confirmation your order may be sent the following business day. Most packages are delivered via USPS Priority Mail (express options available). Read more about our Delivery Information.

RETURNS: With every order we provide 14 day guarantee, starting the day your package arrives. You can return your item in the same parcel it was delivered with. For more information read our Return Policy. if you are eligible for a return by reading our Return Information, to initiate a return you can do so from My Orders.